Terms of Service

1. GENERAL

In terms of Information Technology statutes, this document is an electronic record. Being generated by a computer system it does not require any physical or electronic signatures. This document contains the Rules and Regulations, Privacy Policy, Terms of Service and Subscription Plan and any applicable Schedules (collectively called the “Agreement”) for access or usage of:

A. The website www.thynkblynk.com and www.chaintrail.com (hereinafter referred to as ‘Website’), owned by ThynkBlynk Technologies Pte. Ltd (Company Registration Number: 201838562H), a company incorporated under the laws of Singapore whose registered office is at 200 Jalan Sultan #08-02 Textile Centre Singapore 199018 represented by its members, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns;

B. For the purpose of these Terms of Service, along with any amendments to the same, and wherever the context so requires:

  • "You" or "User" shall mean any natural or legal person including an entity (institution) who has agreed to become a user or customer (including employees, agents and members) of the Website by logging into the Website. The Website also provides certain services without registration/acceptance, and such provision of services does not absolve You of this contractual relationship
  • "We", "Us", "Our", ‘Company’ “ThynkBlynk” shall mean ThynkBlynk Technologies Pte. Ltd
  • “Agreement(s)” shall mean and refer to this Terms of Service, including Subscription Agreements, Rules and Regulations, Privacy Policy and any amendments or schedules that may be incorporated into it.
  • “Agreement Period” shall refer to the period for which the User engages the services of the Website.
  • “Content” or “User Data” means any eDocuments, materials, data and/(or) information that You or User upload, share, receive, transfer or use in Our Services including, not limited to, any personal data about Customer, Users and information contained in eDocuments. Customer Data shall not include any component of Our Services or material provided by or on behalf of ThynkBlynk.
  • “Services” shall mean the services provided on the Website.
  • “Third Party” shall mean and refer to any individual(s), company or entity apart from the User and the Company.

C. The headings of each section in this Agreement are only for the purpose of organizing the various provisions under this Agreement in an orderly manner. These headings shall not be used by either party to interpret the provisions contained under them in any manner. Further, the headings have no legal or contractual value.

D. Similar to the headings, any wordings or sentences in Capital Letters or highlighted in BOLD shall not be used by either party to interpret the provisions contained under them in any manner and shall have no legal or contractual value.

E. By using the Website, You accept and agree to be bound by this Agreement, the Privacy Policy, as well as rules, guidelines, policies, subscription agreements, terms and conditions applicable to any service that is provided by the Website, that shall be deemed to be incorporated into this Agreement and shall be considered as part and parcel of this Agreement.

F. Your use of Our Website is evidence that You have read and agreed to be contractually bound by these Agreements and Our Privacy Policy. Please read the Agreements carefully. The use of this Website by You is governed by this policy and any policy so mentioned by terms of reference.

G. We hold the sole right to modify the Agreement without prior permission from You or providing notice to You. The relationship creates on You a duty to periodically check the Agreement and stay updated on its requirements. If You continue to use the Website or avail any of its Services without registration following such change, this is deemed as consent by You to the so amended policies. Your continued use of the Website is conditioned upon Your compliance with the Agreement, including but not limited to compliance with the Agreement even after alterations, if any.

H. By using this Website, it is deemed that You have consented to receive electronically all communications, agreements, and notices that We provide in connection with any of Our Services, including by e-mail, text, in-app notifications, or by posting them on the website or through any Services. You agree that all Communications that We provide to You electronically satisfy any legal requirement that such Communications be in writing.

IF YOU DO NOT AGREE TO THIS AGREEMENT AND ITS TERMS, YOU ARE NOT PERMITTED OR AUTHORIZED TO USE OUR SERVICES. PLEASE DISCONTINUE USING THIS WEBSITE. YOU MAY NOT ACCESS OR USE OUR SERVICES IF YOU ARE A DIRECT COMPETITOR TO US. IN THE EVENT OF SUCH REQUIREMENT YOU SHALL GET OUR EXPLICIT, ADVANCE, WRITTEN CONSENT, AND SHALL BE USED ONLY FOR THE PURPOSES AUTHORIZED IN WRITING.

2. ABOUT US

ThynkBlynk is a technology company that has created www.chantrail.com, an online subscription service bolted on top of permission Blockchain designed to create inter-party trust in user interactions.

3. YOUR CONTENT

You retain ownership of all Content You submit, post, display, or otherwise make available on the Service. All Content, whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such Content. Any use or reliance on any Content or materials posted via the Services or obtained by You through the Services is at Your own risk. When You use Our Services, You provide Us with things like Your files, content, messages, contacts and so on ("Your Content"). Your Content is Yours. These Terms don't give Us any rights to Your Content except for the limited rights that enable us to offer the Services. By using our services, You are giving us permission to do things like hosting Your Content, backing it up, and sharing it when You request us. Our Services also provide You with features like photo thumbnails, document previews, commenting, easy sorting, editing, sharing and searching. These and other features may require Our systems to access Your Content. You give us permission to do those things, and this permission extends to Our affiliates and trusted third parties We work with. Our Services let You share Your Content with others, so please think carefully about what You share.

Any information You put on Your profile and any Content You post on Website may be seen by others. We don’t provide any of Your non-public information (like Your email address) to Third Parties without Your consent, unless required by law. Other people may find Your profile information through search engines (You can choose which parts of Your public profile are accessible to public search engines in Your settings).

4. SCOPE OF SERVICES AND HOW WEBSITE OPERATES

We offer an internet based Service platform which enables identity and credential based transaction and is operated on a cloud using permissioned blockchain The Website Users include individuals, institutions represented by a person or an administrator, minors represented by their legal guardians and/(or) legally authorized person who represent an individual. The Users can upload their personal and professional information. The Users also have an option to upload and receive credentials or eDocuments. The Individuals shall directly login into the Website and upload their credentials or eDocuments and transfer or transact the same with any concerned party. However, institutions, legal representatives and legal guardians of minors must sign an undertaking which establishes their right to login and access on behalf of the parties they are representing. The credentials or eDocuments transacted shall then be transferred to the respective party/parties.

5. REGISTRATION

The Users could be from any field. If a User wants to avail services of the Website and use it, registration is mandatory. As part of the registration, We collect basic information such as Your username, email address, mobile number, company details and designation. The Company has the right to use the information provided by the Users to verify an user before granting access. Information collected about You is subject to the Privacy Policy of the Company, which is incorporated in these Agreement by reference. Users can invite their contacts on email providers and social networks to use the Website. Users can share information of the Company on the said Third Party platforms. Further, at any time during Your use of this Website, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your username and password, and any activity under the account shall be deemed to have been done by You. In the case that You provide Us with false and/or inaccurate details or We have reason to believe that You have done so, We hold the right to permanently suspend Your account.

6. COMMUNICATIONS

By using this Website, it is deemed that You have consented to receiving telephonic calls, SMSs and/or emails from Us at any time We deem fit to provide Our services. Such communications shall be sent to You on the telephone number and/or email address provided by You for the use of this Website which are subject to our Privacy Policy. These communications include, but are not limited to contacting You through information received from Third Parties. Such communications by Us is for purposes that inter alia include clarification calls or to enable Us to provide Our services effectively. In case You wish to stop receiving notifications from Us with regard to marketing and promotional calls/ with regard to any communication received from Us, You may do so by sending an email at info@chaintrail.com.

7. CHARGES

The Website offers different plans to the User which would enable them to have a better participation in the Website and to create a brand exclusively for the User. The Company reserves the right to amend the fee policy for use of the Website and the charges for any or all Services rendered. In such an event, the User will be intimated of the same when it attempts to access the Website, and the User shall have the option of declining to avail the Services offered on the Website. Any such change, if made, shall come into effect immediately upon such change being notified to the User, unless specified otherwise. The Company also reserves the right to have a separate agreement on the charges or commercial fees with any client based on mutual agreement in which case the commercial fees detailed in the separate agreement shall supersede the charges specified in the website

8. MODE OF PAYMENT

The following payment options are available on the Website:

  • Domestic and international credit cards issued by banks and financial institutions that are part of the Visa, Master Card & Amex Card networks.
  • Visa & Master Card Debit cards.
  • Net banking/Direct Debit payments from select banks.

The Website uses Third Party payment gateway(s) to handle financial transactions on the Website. We are not responsible for these third Party services. Such services depend on the respective Third Party legal terms. The billing details such as the User’s name and billing address, provided during payment should be up-to-date. Payment information of Users using Our services on the Website is stored in a basic encryption format on the respective payment gateway’s database servers. This encrypted information can be decrypted to reveal the original information. This information is provided to us by the Third Party payment gateway services We use to provide online payment functionality, and hence, may contain certain personal information. We are not responsible for what information is sent to us and it’s stored as it is sent to us via third Party and We cannot control the information sent. However, storage of this information is necessary for legalities and auditing as well as for verification and more. Currently, the information stored that may be deemed personal to the User is their first name, last name, mobile number, Email ID and their address zip code. If You wish to dispute a payment regarding Your account, You may talk to our Support staff directly.

9. TAXES

The User takes full responsibility for payment of all taxes and fees that are levied or arise in the course of use of the Website, including but not limited to downloading content and availing its service partner’s service.

10. SECURITY

Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by or retained by the Company / Website in any manner. The User information is as secure as shall be offered by any reasonable company and may not be protected against intentional breach or hack done with a fraudulent intent.

11. TERM/TERMINATION

These Terms shall continue to form a valid and binding contract between the Parties, and shall continue to be in full force and effect until the User continues to access and use the Website. You may terminate Your use of the Service at any time by ceasing to use the Service. We may terminate these Terms and close Your account at any time without notice, if We cease to provide the Services. We may suspend or terminate Your use of and access to the Website at any time and for any reason, in Our sole discretion. Such suspension or termination shall not limit Our right to take any other action against You that We consider appropriate.

12. USER’S OBLIGATIONS

The User undertakes to fulfil the following obligations. Failure to satisfy any of these obligations gives Us the right to permanently suspend Your account and/or claim damages for any losses that accrue to Us or additional costs that may be imposed on us.

A. Our Services are intended to users whose age is at least 18 years or who has the legal capacity to either have an email independently or contractual capacity to transact independently. You hereby certify that You have the legal capacity to be an User. You are governed by the laws of the country where You are a citizen in this regard. In most countries, You should be at least 18 years of age.

B. You agree to ensure the email address provided in Your account registration is valid at all times and shall keep Your contact information accurate and up-to-date.

C. You agree to comply with all local laws and regulations governing the downloading, installation and/or use of the Website, including, without limitation to, any usage rules set forth in this Agreement.

D. You undertake not to:

  • Use our Services or allow access to it in a manner that circumvents contractual usage restrictions
  • License, sub-license, sell, re-sell, rent, lease, transfer, distribute or time share or otherwise make any portion of Our Services or Documentation available for access by third parties except as otherwise expressly provided in this Agreement
  • Cut, copy, distribute, modify, recreate, reverse engineer, distribute, decompile, disassemble, disseminate post, publish or create derivative works from, transfer, or sell any information or software obtained from the Website. For the removal of doubt, it is clarified that unlimited or partial reproduction or complete reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted. You shall not otherwise attempt to derive source code or other trade secrets from or about any of ThynkBlynk Products or Services unless expressly permitted in this agreement or by applicable law. Should You want to engage in one or more such actions, prior permission from Us must be obtained
  • Access (or attempt to access) the Website and/or the materials or services by any means other than through the interface that is provided by the Website . The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website is prohibited. You acknowledge and agree that by accessing or using the Website Services, You may be exposed to content from other Users or Third Parties that You may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such offensive content on the Website. Further, You may report such offensive content
  • Use the Website or in any manner that may impair, overburden, damage, disable or otherwise compromise (i) ThynkBlynk’s Services; (ii) any other party's use and enjoyment of ThynkBlynk’s Services; or (iii) the services and products of any Third Party (including, without limitation to, the Authorized Device)
  • Use the Services or materials for any unlawful purposes or to conduct any unlawful activity, including but not limited to fraud, embezzlement, money laundering or identity theft
  • Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others
  • Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the )
  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's mobile phone
  • Download any file posted on the Website that You know, or reasonably should know, cannot be legally distributed in such manner
  • Probe, scan or test the vulnerability of the Website or any connected network , nor breach the security or authentication measures on the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website , or exploit the Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the
  • Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, servers or networks connected to or accessible through the Website or any affiliated links
  • Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Agreement, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Website or other Third Parties
  • Violate any applicable laws or regulations for the time being in force within or outside Your home country
  • Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service
  • Publish, post, disseminate, any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986 in India or any other similar laws that is currently applicable in various countries.
  • Threaten the unity, integrity, defence, security or sovereignty of Your home country, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation
  • Disseminate information through the Website that is false, inaccurate or misleading, or violate any applicable laws or regulations for the time being in force in or outside Your home country.

We may review your conduct and content for compliance with these Terms and our Acceptable Use Policy. With that said, We have no obligation to do so. We aren't responsible for the content people post and share via the Services We may suspend any use of Our Services, or remove or disable any Account or content that ThynkBlynk reasonably and in good faith believes violates this Agreement. We will use commercially reasonable efforts to notify You prior to any such suspension or disablement, unless We reasonably believe that: (a) it is prohibited from doing so under applicable law or under legal process, such as court or government administrative agency processes, orders, mandates, and the like; or (b) it is necessary to delay notice in order to prevent imminent harm to Our Services or a third party. Under circumstances where notice is delayed, We will provide the notice if and when the related restrictions in the previous sentence no longer apply.

13. INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP

No right, title or interest in any intellectual property right transfers to the other party, except for the limited rights stated in the Agreement. User is not obligated to provide ThynkBlynk or its Affiliates with any suggestions, enhancement requests, or other feedback about the Services or related technology. However, if User does provide any feedback to ThynkBlynk, ThynkBlynk may use and modify it without any restriction or payment.

14. COPYRIGHT

A. All information, content, services and software displayed on, transmitted through, or used in connection with the Website, including for example news articles, reviews, directories, guides, text, photographs, images, illustrations, audio clips, video, html, source and object code, trademarks, logos, and the like (collectively and hereinafter referred to as the "Content"), as well as its selection and arrangement, is owned by Us. You may use Our Content only through the Website, and solely for Your personal, non-commercial use.

B. You may not, republish any portion of the Content on any Internet, Intranet or extranet site or incorporate the Content in any database, compilation, archive or cache. You may not distribute any Content to others, whether or not for payment or other consideration, and You may not modify, copy, frame, cache, reproduce, sell, publish, transmit, display or otherwise use any portion of the Content. You may not scrape or otherwise copy our Content without permission. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the Website, not to insert any code or product or manipulate the content of the Website in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method.

C. ThynkBlynk or its licensors own all right, title and interest in and to any and all copyrights, trademark rights, patent rights, database rights and other intellectual property or other rights in and to ThynkBlynk Services and Documentation, any improvements, design contributions or derivative works thereto, and any knowledge or processes related thereto and/or provided hereunder

15. COPYRIGHT COMPLAINTS

We respect the intellectual property and copyright of others. If You believe Your work has been copied in a way that constitutes copyright infringement or are aware of any infringing material on the Website, please contact Us at info@chaintrail.com. Information and Content provided by the User by providing information to, communicating with, and/or placing material on, the Website, including for example but not limited to, communication during any registration, You represent and warrant:

A. You own or otherwise have all necessary rights to the content You provide and the rights to use it as provided in this Agreement

B. All information You provide is true, accurate, current and complete, and does not violate these Agreement

C. The information and Content shall not cause injury to any person or entity. Using a name other than Your own legal name is prohibited.

You authorize us to share the information across all our affiliated Websites, to include the information in a searchable format accessible by users of the Website, and to use Your name and any other information in connection with its use of the material You provide. You also grant the right to use any material, information, contained in any communication You send to us for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. All rights in this paragraph are granted without the need for additional compensation of any sort to You.

16. AMENDMENT

A. We may modify, replace, refuse access to, suspend or discontinue the Services, partially or entirely, or add, change and modify prices for all or part of the Services for You or for all Users at any time and in Our sole discretion. These changes shall become effective upon providing a notice of the same to You via email/ by changing the contents in the webpage(s) of the Website. We further reserve the right to withhold, remove and or discard any content available as part of Your account, with or without notice, if deemed by Us to be contrary to this Agreement.

B. The Website has no obligation to provide You with a copy of the information You or any other User provides on the Website or that the Website has accessed.

C. Further, We reserve the right, in Our sole discretion, to modify or replace any part of this Agreement at any time, effective upon the date of giving Users notice of the same. Notice shall be provided of such change via email to the Users and/ or by posting a notice on any of the webpages of the Website.

You and We both understand that there may be instances of difficulty in accessing or receiving email communication. We are not responsible if any email notice gets caught by Your SPAM folder, or if You do not see the email, or if You have given us an incorrect Email ID or if for any other reason You do not receive the email notice. Therefore, We encourage You to frequently open the Website to monitor any changes. Your continued use of or access to the Services following the posting of any changes to this Agreement constitutes acceptance of those changes. We may also, in the future, offer new Services and/ or features through the Website. Such new features and/ or services shall be subject to the terms and conditions of this Agreement.

17. INDEMNIFICATION

A. You agree to indemnify, hold harmless, and defend Us from and against any and all liability, loss, claim, damages, expense, or costs (including but not limited to attorneys' fees), incurred by or made Us in connection with any claim arising from or related to :

  • Your use or any Third Party’s use via Your account of the Service provided by the Website and its Content
  • Your disclosure of information to any Third Party, either through the Website or otherwise. (Please refer to our Privacy Policy for more details in this regard)
  • Any breach or violation of this Agreement, including any amendment, or of any statute or regulation by You, or any Third Party through Your account.

B. You agree to fully cooperate in indemnifying Us at Your expense. You also agree not to reach a settlement with any party without Our consent.

18. GEOGRAPHICAL EXTENT

The Website can be used in all countries worldwide. We make no representation that the content available through Our Website is appropriate or available for all countries. If You access or use the Website in any countries where the Website is prohibited, You are solely responsible for compliance with necessary laws and regulations for use of the Website.

19. DISCLAIMER OF LIABILITY AND WARRANTIES

You expressly understand and agree that, to the maximum extent permitted by applicable law:

The application, services and other materials are provided by this application is on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, the company makes no warranty that:

A. Your requirements will be met or that services provided will be uninterrupted, timely, secure or error-free

B. Materials, information and results obtained will be effective, accurate or reliable

C. Any errors or defects in the application, services or other materials will be corrected to the maximum extent permitted by applicable law, we will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. The company also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content.

D. The user understands and agrees that any material or data downloaded or otherwise obtained through the application is done entirely at his/her own discretion and risk and he/she will be solely responsible for any damage to his/her computer systems or loss of data that results from the download of such material or data. We are not responsible for any typographical error leading to an invalid coupon. The company accepts no liability for any errors or omissions, with respect to any information provided to You whether on behalf of itself or third parties.

E. We shall not be liable for any third party product or services. The advertisement available on e-mail or application with respect to the third party application or the products and services are for information purpose only.

20. DISPUTES ARISING OUT OF THIS AGREEMENT

All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution mechanism.

A. Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for the sole mediator and in the case both parties accept the proposed name, the said person shall be appointed as sole mediator. In case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide the final mediator. The decision of the mediator is binding on both parties.

B. Stage 2: Arbitration. In case that mediation does not yield a suitable result or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at Hyderabad, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties.

The formation, interpretation and performance of this Agreement and any disputes arising out of it shall be governed by the law, rules and regulations of Singapore. The exclusive jurisdiction and venue for actions and disputes may be as mentioned above, and You hereby submit to the jurisdiction of such courts.

No Class Action or Representative Collective Action or Public Interest Litigation or Suits in Similar Nature. Any such disputes or claim shall be first mediated and subsequently arbitrated (where mediation does not yield result) on an individual basis, and may not be consolidated with any claim or controversy of any other party and cannot be brought as a class action or on a representative basis or as a public interest litigation or suits in similar nature.

21. PRIVACY

We encourage You to read the Privacy Policy, and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data and content (such as but not limited to information related to Your sign-up) which You provide on the Website are likely to reveal Your information about You. You acknowledge and agree that Your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that We may access, preserve, and disclose information You provide to Us at any stage during Your use of the Website. Disclosures of information to Third Parties are further addressed in Our Privacy Policy. The data collected from the Users as well as from the Service provider may be located in servers outside of India.

22. NOTICES

Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User reducing the same to writing, and sending the same to the registered office of the Company by Registered Post, certified or registered mail; or insured courier, or the email address info@chaintrail.com and with a copy of the notice in the case of ThynkBlynk, to (email of ThynkBlynk Legal Team). Either party may change its address for receipt of notice by notice to the other party through a notice provided in accordance with this Section.

23. MISCELLANEOUS PROVISIONS

A. Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User reducing the same to writing, and sending the same to the registered office of the Company by Registered Post, certified or registered mail; or insured courier, or the email address info@chaintrail.com and with a copy of the notice in the case of ThynkBlynk, to (email of ThynkBlynk Legal Team). Either party may change its address for receipt of notice by notice to the other party through a notice provided in accordance with this Section.

B. Waiver: The failure of either party at any time to require performance of any provision of this Agreement in no manner shall affect such party's right at a later time to enforce the same. No waiver by either party of any breach of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or construed as, a further or continuing waiver of any other such breach, or a waiver of any other breach of this Agreement.

C. Severability: If any provision of this Agreement shall to any extent be held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of this Agreement shall in no way be affected or impaired thereby and each such provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. In such case, this Agreement shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the rights and commercial expectations of the parties hereto, as expressed herein.

D. Liability: The Company shall not be liable in any way for User Content, including, but not limited to, any errors or omissions contained therein, or any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed, transmitted or otherwise made available via the Service or broadcast elsewhere. Other than for the types of liability We cannot limit by law (as described in this section), We limit our liability to You to the greater of $12 USD or 100% of any amount You've paid under Your current service plan with Us.

E. Assignability. You may not assign Your rights or obligations under this Agreement without ThynkBlynk’s prior written consent. If consent is given, this Agreement will bind Your successors and assigns. Any attempt by You to transfer Your rights, duties, or obligations under this Agreement except as expressly provided in this Agreement is void. ThynkBlynk may freely assign its rights, duties, and obligations under this Agreement.

F. Force Majeure. Except for any payment obligations, neither party will be liable for failure to perform any obligation under this Agreement to the extent such failure is caused by a force majeure event (including acts of God, natural disasters, war, civil disturbance, action by governmental entity, strike and other causes beyond the party’s reasonable control). The party affected by the force majeure event will provide notice to the other party within a commercially reasonable time and will use commercially reasonable efforts to resume performance as soon as practicable. Obligations not performed due to a force majeure event will be performed as soon as reasonably possible when the force majeure event concludes.

24. CONTACT US

If You have any questions about this Agreement, the practices of the Website, or Your experience with the Service, You can e-mail us at info@chaintrail.com.

USER SUBSCRIPTION AGREEMENT

This Subscription Agreement is part of the Agreement as defined in the Terms of Service and includes its exhibits and governs any subscription plan executed by the You (“User”) and ThynkBlynk Technologies Pte. Ltd, owners of www.Chaintrail.Com (“ThynkBlynk”). All definitions shall be the same across the Terms of Service or Privacy Laws of the Agreement.

1. How does the User Order for the Services?

  • ThynkBlynk offers many different Subscription Plans. An User may access and use the subscription services offered via ThynkBlynk’s website named www.chaintrail.com which contains link to subscription and pricing plans (“Subscription Plan Webpage”). The Subscription Plan Webpage shall also indicate the conditions of usage and the term for which the User can use such services. ThynkBlynk shall verify the identification of an user as per the Process and Policy. ThynkBlynk shall have the rights to change the process on the identification of an user depending on the changes in business requirements and technology that becomes available.
  • Term. This Agreement is effective on the date the first ordering of service is executed by User and ThynkBlynk (“Effective Date”) and remains in effect until subscription plan chosen by user is active and paid for (as applicable) or the subscription is terminated.

2. Responsibilities

  • Use of Services. User will use the Services solely for its intended purpose, and as specified in the Subscription Plan Terms (“Subscription Plan Terms”). User ensures that the User will comply with the Agreement at all times. User may only use the Services for User’s internal use and shall not provide access to the Services to any third party, except where they are assigned as authorized users and use the Services if User is fully liable for its authorized users’ use of the Services and compliance with the Agreement. User will notify ThynkBlynk immediately upon learning of any unauthorized use of the Services or any other breach of security related to the Services. User may use information about Members that it collects in connection with its use of the Services only as needed for use of the Services and as expressly permitted in this Agreement. ThynkBlynk may communicate to Users about the Services, including how to use the Services.
  • Provision of Services. User is responsible for providing ThynkBlynk with the information necessary for ThynkBlynk to provide the Services. User is solely responsible for the accuracy, quality and legality of such information. If a Service must integrate with third-party systems or applications used by User, User is solely responsible for the integration and related activities. ThynkBlynk disclaims any and all liability for the use of third-party systems or applications residing outside ThynkBlynk’s systems.
  • Compliance with Laws. The User will comply with all applicable international, federal, state, provincial and local laws and shall be governed by the laws of the country where the User is a citizen and / or the country where the User is physically present.

3. Subscription Plans and Pricing

  • The prices, features, and options of ThynkBlynk Products including CHAINTrail™ depend on the Subscription Plan selected by User. For example if you are an individual User and if you choose a specific option, ThynkBlynk will charge the applicable subscription amount as described in the Subscription Plan Webpage. ThynkBlynk may change the prices for or alter the features and options in a particular Subscription Plan without notice.
  • “Account” means a unique account established by User to access and use the Subscription Service and, where applicable, other ThynkBlynk Products.
  • “Authorized User” shall have the same definition of an “User” as in the Agreement.
  • “Subscription Plan” means a paid plan (including trial period) offered on the Subscription Plan Webpage that enables registration of an User for the use of ThynkBlynk Services. These plans include restrictions and requirements that outline the features that User will be able to access.
  • “Subscription Term” means the period of effectiveness of the Subscription Plan, as specified in the Subscription Agreement
  • The User shall comply with the usage of the Subscription Plan as has been purchased and ThynkBlynk shall reserve the right to monitor such usage and take appropriate necessary including termination of the service where there is an abuse on usage of ThynkBlynk Services

4. Free Trial and Special Offers

  • ThynkBlynk may offer either Free Trials or Special Offers. Where a user registers for a free trial, promotional offer or other type of limited offer for use of ThynkBlynk Services (“Free Trial”), ThynkBlynk may include additional terms and conditions as may be required for the purposes of conducting business and any such additional terms and conditions are hereby incorporated into this Agreement and are legally binding. There may be restrictions around usage or features during such period.
  • The User shall lose the right to any data that user enters into the ThynkBlynk services during the free unless the user purchases a subscription plan to continue using ThynkBlynk services.

5. Fees and Payment

  • Subscription Plan. The prices, features, and options of the ThynkBlynk Services depend on the Subscription Plan you select. ThynkBlynk does not warrant that a particular Subscription Plan will be offered indefinitely and reserves the right to change the prices for or alter the features and options in a particular Subscription Plan without notice.
  • Payment and Taxes. User will pay the fees for the Services in accordance with the payment terms stated in the Subscription Plan Webpage. Payment can be made using any of the options available on the Subscription Plan Webpage. Where this requires payment by credit card, ThynkBlynk shall charge the Users Credit Card when the information is received. Subscription Fee excludes applicable taxes. The User takes full responsibility for payment of all taxes and fees including federal, state, and local, sales, use, gross receipts, VAT, levy, GST, or similar transaction taxes that are levied or arise in the course of use of the Website, including but not limited to downloading content and availing its service partner’s service. User will pay or reimburse ThynkBlynk for all applicable taxes. Where the User provides a valid tax exemption certificate, such taxes may not be charged to the User. All taxes payable by User will be separately stated and exclusive of the fees.
  • Non Cancellation and No Refunds. Once the User buys a service from ThynkBlynk, it shall be non-cancellable and non-refundable, except as otherwise stated specifically in an agreement with the User.
  • Notify where Information Changes. When you purchase a Subscription Plan, you must provide accurate and complete information for a valid payment method, such as a credit card, that you are authorized to use. You must promptly notify us of any change in your invoicing address and must update your Account with any changes related to your payment method.
  • Recurring Charges. By completing your registration for a subscription plan, you authorize Thynkblynk or its agent to charge your payment method on a recurring basis for (a) the applicable subscription plan charges; (b) any and all applicable taxes; and (c) any other charges incurred in connection with your use of the ThynkBlynk services. The Authorization continues through your Subscription Term and any Renewal Term until you close or terminate your account.
  • Late Fees & Collection Costs. If ThynkBlynk does not receive payment from your payment method, you agree to pay all amounts due upon demand. Any amount not paid when due will be subject to finance charges equal to 1.5% of the unpaid balance per month or the highest rate permitted by applicable law, whichever is less, determined and compounded daily from the date due until the date paid. You will reimburse any costs or expenses (including, but not limited to, reasonable attorneys’ fees) incurred by ThynkBlynk to collect any amount that is not paid when due. ThynkBlynk may accept payment in any amount without prejudice to ThynkBlynk’s right to recover the balance of the amount due or to pursue any other right or remedy. Amounts due to ThynkBlynk may not be withheld or offset by you for any reason against amounts due or asserted to be due to you from ThynkBlynk.
  • Invoices. ThynkBlynk will provide billing and usage information in a format ThynkBlynk chooses, which may change from time to time. ThynkBlynk reserves the right to correct any errors or mistakes that it identifies even if it has already issued an invoice or received payment. You agree to notify us about any billing problems or discrepancies within thirty (30) days after they first appear on your invoice. If you do not bring such problems/discrepancies to our attention within thirty (30) days, you agree to waive your right to dispute such problems or discrepancies.
  • Charges for Full Term. Where an user uses this for less than the Subscription Plan Term, no Proration shall be done for use of ThynkBlynk Services for usage for less than a month and the User shall have no rights to demand for a refund.

6. Termination

  • Termination and Suspension. Either party may terminate this Agreement if the other party materially breaches the Agreement and fails to cure the breach within 30 days after receiving notice of the breach. ThynkBlynk may suspend User’s access to the Services if User is in breach of the Agreement and the suspension will continue for as long as reasonably necessary for User to remedy the breach.
  • Effect of Termination. Termination of this Agreement will not relieve User from its obligation to pay ThynkBlynk any fees stated in the Subscription Plan, excluding termination by User for ThynkBlynk’s uncured material breach of this Agreement. Termination of Service does not terminate this Agreement; however, termination of this Agreement will result in the immediate termination of all services purchases. The provisions of this Agreement that by their nature extend beyond the termination of this Agreement will survive termination.

PRIVACY POLICY

We, ThynkBlynk Technologies Pte. Ltd (Company Registration Number: 201838562H), a company incorporated under the laws of Singapore whose registered office is at 200 Jalan Sultan #08-02 Textile Centre Singapore 199018, represented by its members, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns; the creator of this Privacy Policy ensure our firm commitment to your privacy vis-à-vis the protection of your priceless information. In order to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

All visitors to www.thynkblynk.com and www.chaintrail.com (Website) and any other services offered by ThynkBlynk are advised to read and understand our Privacy Policy carefully, as by accessing the Website you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Website. If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at info@chaintrail.com

Any capitalized words used henceforth shall have the meaning accorded to them under this agreement. Further, all heading used herein are only for the purpose of arranging the various provisions of the agreement in any manner. Neither the user nor the creators of this privacy policy may use the heading to interpret the provisions contained within it in any manner.

1. DEFINITIONS

  • “We”, “Our”, and “Us” shall mean and refer to the creators of this privacy policy.
  • “You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals including an entity who has agreed to become a user or customer (including employees, agents and members, service providers and service seekers) of the Website by logging into the Website. The Website also provides certain services without registration/acceptance, and such provision of services does not absolve You of this contractual relationship.
  • “Website” shall mean and refer to www.thynkblynk.com and www.chaintrail.com (hereinafter referred to as ‘Website’), created and owned by ThynkBlynk Technologies Pte. Ltd.
  • “Personal Information” shall mean and refer to any personally identifiable information that We may collect from You. For removal of any doubts, please refer to Clause 2.
  • “Third Parties” refer to any website, company or individual apart from the User and the creator of the Website.
  • “Services” shall mean the services provided by the Company on the Website.

2. OVERVIEW

We commit to respecting your online privacy data. We further recognize Your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with Us. Information that is considered personal about You by Us includes, but is not limited to, Your name, address, email address, phone number or other contact information. In order to avail any Services from this Website, You are required to provide the personal and professional following information which includes, but is not limited to:

  • Contact number
  • Contact Email
  • Name
  • Work description
  • Qualifications

This Privacy Policy also applies to data We collect from Users who are not registered as members of this site, including, but not limited to, browsing behaviour, pages viewed.

3. NOTIFICATION OF MODIFICATIONS AND CHANGES TO THE T&C AND PRIVACY POLICY

We reserve the right to change the Terms and Privacy Policy from time to time as We deem fit, without any intimation to You, and Your continued use of the Website will signify Your acceptance of any amendment to these terms.

You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that You do not accept any of the modifications or amendments to the Terms, You may terminate Your use of this Website immediately.

4. INFORMATION WE COLLECT

Our site's online requisition form requires Users to give Us contact information (like Your username, email address, mobile number, company details and designation), and demographic information (like your zip code/pin code). As a member, You are required to provide a valid email address at registration and choose a username or alias that represents Your identity on Our Website. This information is compiled and analysed on an aggregated basis. This information may include the URL that You just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, your IP address, and other information associated with Your interaction with the Site.

We also collect and store personal information provided by You from time to time on the Site. We only collect and use such information from You that We consider necessary for achieving a seamless, efficient and safe experience, customized to Your needs including:

  • To enable the provision of Services opted for by You
  • To communicate necessary account and product/Service related information from time to time
  • To allow You to receive quality customer care services
  • To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards
  • To comply with applicable laws, rules and regulations
  • To provide you with the Services, we may store, process and transmit information in locations around the world – including outside your country. Information may also be stored locally on the devices you use to access the Services.

We ensure that information collected from You will be confidential. We strictly restrict User information from being shared with Third Parties. However, where this is required for us to share such information with Trusted Third Parties such as an appointed agent to provide customer service to provide reasonable service, we might share your information.

We may also use contact information internally to direct its efforts for product improvement, to contact You as a survey respondent or to notify You if You win any contest.

Further, You may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Website. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure Website of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.

We will not use Your financial information for any purpose other than to complete a transaction You initiated or authorized.

To the extent possible, We provide You the option of not divulging any specific information that You wish for Us not to collect, store or use. You may also choose not to use a particular Service or feature on the Website, and opt out of any non-essential communications from the Company.

Further, transacting over the internet has inherent risks which can only be avoided by You following security practices Yourself, such as not revealing account/login related information to any other person and informing Our customer care team about any suspicious activity or where Your account has/may have been compromised.

eDOCUMENT STORAGE AND DELETION

Sending, Storage. During the Term We will send and store eDocuments per the terms of the Subscription Plan. However, We may set and enforce limits for reasonable use in order to prevent abusive or unduly burdensome use of Our Services. Customer may retrieve and store copies of eDocuments for storage outside of the System at any time during the Term of the Subscription from the System at their own discretion. Deletion. We may delete an Account and Customer Data, including without limitation eDocuments (whether complete or not), upon the expiration of the Term of Subscription or termination of Our Services Terms and Conditions. Retention of Transaction Data. We may retain Transaction Data for as long as it has a business purpose to do so.

5. HOW INFORMATION IS COLLECTED

  • Before or at the time of collecting personal information, We will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by Us and for other compatible purposes, unless We obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfilment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

6. COOKIES

  • We may use data collection devices such as "cookies" on certain pages of our Websites. "Cookies" are small files sited on your hard drive that assist us in providing customized services.
  • • Third party vendors including www.google.com (“Google”) may use cookies to serve ads based on your visits to this Website. You may visit the website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. You may choose to opt-out of the DoubleClick cookie that Google and its partners use for interest-based advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor's use of cookies for interest based advertising by visiting aboutads.info.)

7. EXTERNAL LINKS ON WEBSITE

The Website may include hyperlinks to other websites or content or resources. We have no control over any Websites or resources, which are provided by companies or persons other than Us.

You acknowledge and agree that We are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, products or other materials on or available from such Websites or resources.

You acknowledge and agree that We are not liable for any loss or damage which may be incurred by You as a result of the availability of those external sites or resources, or as a result of any reliance placed by You on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such Websites or resources. These Third-Party service providers and Third-Party sites may have their own privacy policies governing the storage and retention of Your personal information that You may be subject to. We recommend that when You enter a Third-Party site, You review the Third Party site’s privacy policy as it relates to safeguarding Your personal information. We use Third-Party advertising companies to serve ads when You visit the Website.

8. OUR USE OF YOUR INFORMATION

Information about Our Users is an important part of Our business, and We treat Our client information with the utmost confidentiality. We do not sell, rent, or lease Your information to Third Parties.

Your contact information is also used to contact You when necessary. We use Your IP address to help diagnose problems with Our server, and to administer Our Website. Your IP address is also used to help identify You and to gather broad demographic information. Finally, We may use Your IP address to help protect Our partners and ourselves from fraud. We will continue to enhance Our security procedures as new technology becomes available. We will transfer information about You if We are acquired by or merged with another company. In this event, We will notify You by email or by putting a prominent notice on the site before information about You is transferred and becomes subject to a different privacy policy.

How We Share Information

We do not rent, sell, or share your information with third parties except as described in this Privacy Policy. We may share your information with the following types of recipients and for the following purposes:

  • Recipients Designated by You or Associated With Your Account.
  • Other Users. Where you share data or content with others, we will make such content available to the individuals you invite. If you are an authorized user of an account, the account subscriber or person who controls the account (e.g. administrator) will have access to information describing your use of the Services.
  • Third Parties. If you make a payment to another user within the Services, we will share your payment method details with the third-party payment processor you select.
  • Service Providers. We may share your information with third parties that we refer to as service providers to assist us in providing services to you. For example, we might use these third parties to provide search technology, advertising services, authentication systems, bill collection and fulfilment, fraud detection, customer support, and recruiting. Our contracts with service providers contain terms governing their use of your data.
  • Affiliates. For purposes of this Agreement, Affiliate means the Company and any other entity that, directly or indirectly through one or more intermediaries, controls, is controlled by, or is under common control with, the Company. We may share Your information with other companies under common ownership or control with ThynkBlynk who will process your information in a manner consistent with this privacy policy.
  • Business Transactions. As we develop our business, we may sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information may be among the transferred assets or the assets disclosed in connection with the due diligence for any such transaction. If ThynkBlynk is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our websites of any change in ownership or uses of your information, as well as any choices you may have regarding your information.
  • Consent. We may share your information in other ways and for new purposes if you have asked us to do so or have consented to such sharing. For example, we post customer testimonials on our Services that may identify you if we have received your consent.

9. CONFIDENTIALITY

You further acknowledge that the Website may contain information which is designated confidential by Us and that You shall not disclose such information without Our prior written consent

Your information is regarded as confidential and therefore will not be divulged to any Third Party, unless if legally required to do so to the appropriate authorities.

We will not sell, share, or rent Your personal information to any Third Party or use Your e-mail address for unsolicited mail. Any emails sent by Us will only be in connection with the provision of agreed Services

“Confidential Information” means any trade secrets or other information of ThynkBlynk or Customer, whether of a technical, business, or other nature including that is disclosed to the other party (the “Recipient”) and that is marked “confidential,” or, whether or not marked, that a reasonable person would understand to be confidential given the circumstances of the disclosure. Confidential Information does not include any information that: (a) was known to Recipient before receiving it from the disclosing party or (b) is or becomes part of the public domain through no fault or action of Recipient.

If Recipient is required by law to disclose Confidential Information of the other party or the terms of this Agreement, Recipient will give prompt written notice to the other party before making the disclosure, unless prohibited from doing so by the legal or administrative process, and assist the disclosing party to obtain where reasonably available an order protecting the Confidential Information from public disclosure.

10. OUR DISCLOSURE OF YOUR INFORMATION

Due to the existing regulatory environment, We cannot ensure that all of Your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), We may be forced to disclose information to the government, law enforcement agencies or Third Parties. Under certain circumstances, Third Parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse Your information that they collect from Our Website. Therefore, although We use industry standard practices to protect Your privacy, We do not promise, and You should not expect, that Your personally identifiable information or private communications or any data stored on our website would remain private.

As a matter of policy, We do not sell or rent any personally identifiable information about You to any Third Party. However, the following describes some of the ways that Your personally identifiable information may be disclosed:

  • External Service Providers: There may be a number of services offered by external service providers that help You use Our Websites. If You choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about You, then their use of Your information is governed by their private policy.
  • Other Corporate Entities: We share much of Our data, including personally identifiable information about You, with Our parent and/or subsidiaries that are committed to serving Your online needs and related services, throughout the world. Such data will be shared for the sole purpose of enhancing Your browsing experience and providing Our Services to You. To the extent that these entities have access to Your information, they will treat it at least as protectively as they treat information they obtain from their other members. It is possible that We and/or its subsidiaries, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, You should expect that We would share some or all of Your information in order to continue to provide the Service. You will receive notice of such event (to the extent that it occurs).
  • • Law and Order: We cooperate with law enforcement inquiries, as well as other Third Parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and You authorize Us to) disclose any information about You to law enforcement and other government officials as We, in Our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Us or You to legal liability.

11. ACCESSING AND REVIEWING INFORMATION

Following registration, You can review and change the information You submitted each time except Your Email ID. If You change any information we may keep track of Your old information. You can change Your registration information such as: name, contact number, address , gender, city.

We will retain in Our files information You have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce Our terms and conditions. Further, such prior information is never completely removed from Our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, You should not expect that all of Your personally identifiable information will be completely removed from Our databases in response to Your requests.

We will retain your information for as long as your account is active or as necessary for legitimate business purposes. We shall retain data for perpetuity in case where the data has been transacted with a person or an entity including bonafide users of ThynkBlynk.

Reviewing and Updating Your Account. We offer you the ability to access, review and change information associated with your account (such as your profile information, password, billing information, and user preferences) by logging into the Services and visiting your Profile. You can also make a request to modify information that cannot be amended or deleted through the Services by contacting us using the contact information in the Terms of Services. We will take reasonable steps to permit you to modify or delete information that is inaccurate or incomplete, in accordance with applicable laws and/(or) as shall be reasonable

Closing Your Account. If you wish to close your account, please visit your account settings. Upon your request, we will close your account, and delete your contact information, billing information, and all your data from our active databases. You may also request to close your account by emailing us at the contact information in the Terms of Services. Your account will be closed as soon as reasonably possible based on your account activity and in accordance with applicable law. However, please note that even after you close your account, we may retain and use certain of your information (such as information regarding transactions made through our Services) where permitted by law to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our user agreements and terms, and comply with legal requirements. If you have shared content or information through our Services with other users, such content or information may still be available to those other users if they have not also deleted it or closed their accounts.

12. CONTROL OF YOUR PASSWORD

When You sign up to become a Member, You will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of Your password. It is important that You protect it against unauthorized access of Your account and information by choosing Your password carefully, and keeping Your password and computer secure by signing out after using Our Services.

You agree not to use the account, username, email address or password of another Member at any time or to disclose Your password to any Third Party. If You choose to share this information with Third Parties to provide You additional services, You are responsible for all actions taken with Your login information and password and therefore should review each Third Party's privacy policy. You are responsible for all actions taken with Your login information and password, including fees. If You lose control of Your password, You may lose substantial control over Your personally identifiable information and may be subject to legally binding actions taken on Your behalf. Therefore, if Your password has been compromised for any reason, You should immediately change Your password. You agree to notify Us immediately if You suspect any consistent unauthorized use of Your account or access to Your password even after changing it.

13 OTHER INFORMATION COLLECTORS

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information We collect from You. To the extent that You disclose Your information to other parties, whether they are on Our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information You disclose to them. To the extent that We use Third Party advertisers, they adhere to their own privacy policies. Since We do not control the privacy policies of the Third Parties, You are subject to ask questions before You disclose Your personal information to others.

14 SECURITY

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. We do not recommend transfer of sensitive information (such as credit card number) and bank account details via the Website to other Users. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to Us, both during transmission and once We receive it. However, "perfect security" does not exist on the Internet. You therefore agree that any security breaches beyond the control of Our standard security procedures are at Your sole risk and discretion.

We employ physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information. We choose these safeguards based on the sensitivity of the information that we collect, process and store and the current state of technology. Although we take measures to safeguard against unauthorized disclosures of information, the Internet and the Services are not 100% secure so we cannot assure you that information we collect or store will be protected from all unauthorized access and thereby used in a manner that is inconsistent with this Privacy Policy.

Children’s Privacy. The Services are not designed for and are not marketed to minors. Minors information are only collected with express consent of their legal guardians. If you believe that we might have any information from or about a minor, please contact us using the contact information specified in this agreements.

15 DISCLAIMER

We cannot ensure that all of Your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy specially in case of a hack or intentional breach done with a fraudulent intent. Therefore, although We are committed to protecting Your privacy, We do not promise, and You should not expect, that Your personal information will always remain private. As a User of the Site, You understand and agree that You assume all responsibility and risk for Your use of the Site, the internet generally, and the documents You post or access and for Your conduct on and off the Site.

16 DISPUTES AND JURISDICTION

All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution mechanism.

  • Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for the sole mediator and in the case both parties accept the proposed name, the said person shall be appointed as sole mediator. In case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide the final mediator. The decision of the mediator is binding on both parties.
  • Stage 2: Arbitration. In case that mediation does not yield a suitable result or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at Hyderabad, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties.

The formation, interpretation and performance of this Agreement and any disputes arising out of it shall be governed by the law, rules and regulations of Singapore. The exclusive jurisdiction and venue for actions and disputes may be as mentioned above, and You hereby submit to the jurisdiction of such courts.

No Class Action or Representative Collective Action or Public Interest Litigation or Suits in Similar Nature. Any such disputes or claim shall be first mediated and subsequently arbitrated (where mediation does not yield result) on an individual basis, and may not be consolidated with any claim or controversy of any other party and cannot be brought as a class action or on a representative basis or as a public interest litigation or suits in similar nature.

17 DISPUTES AND JURISDICTION

If You have any questions or concerns regarding this privacy policy, You should contact Us by sending an e-mail to info@chaintrail.com.

Refund Policy

Subscriptions & Top-Up Fees

  • All subscription fees are non-refundable. Once subscribed, the account will remain active till end of subscription period with all benefits of chosen plan. In case of voluntary pre-term termination of account by user, no refund for the remaining term of subscription will be made.
  • In case of termination of account by ThynkBlynk Technologies Pte. Ltd for any reason in breach of any clause contained in the Terms & Conditions, Subscription Agreement or Privacy Policy documents agreed by the user, no refund for remaining term of the subscription will be made.
  • No refunds will be made for any purchase of Top-ups irrespective of utilisation.

Paid Transactions or Invoice Transactions

  • In case of paid transactions for services rendered by individuals or businesses using chaintrail.com, ThynkBlynk will not be responsible for any disputes or demands for refunds arising thereof.
  • Conditions of Refunds, if applicable, will be specifically defined per transaction by CHAINTrail™ users providing the service. Any user availing such a paid service must read and agree to all conditions of the offer before making a payment.